Add an FAQ section

Answer common questions on your storefront so customers don't have to ask.

A good FAQ cuts down on WhatsApp support messages and reassures customers before they buy. Start with the 5 questions you get asked most often.

1. Open the FAQ page

   From the sidebar, click FAQ.

2. Add a question

   Click Add Question. Type the question the way a customer would ask it ("How long does delivery take?") and write a clear answer.

3. Group related questions

   Use categories like "Delivery", "Returns", or "Payment" so the section is easy to scan.

4. Reorder by dragging

   Drag questions up or down to put the most important ones first.

5. Save

   Click Save. The FAQ shows up as a collapsible section on your storefront and on every product page.

Open the feature:

• /dashboard/faq